Professional Communication
- Ian Manlapaz
- Feb 27, 2017
- 1 min read
Through the years, I've practiced my communication, starting from personal(family, friends, and even strangers), then to academic(school and the seminars I've attended), then finally professionally.

I've honed my skills especially with public speaking and even engaging into stage acting both in highschool and college. At first, I had to build my confidence(even having myself gulp up to two bottles of Red Bulls before the event), however eventually I have gained the ability to grasp confidence from the audience themselves and just communicate naturally.
As I've went to the professional scene, I've learned that there are major differences between publicly communicating and professionally doing it.
First, inbound calls from BPO companies are 08/10 angry customers(still depending on the account - especially mine). Second, professional meetings can be fun and not boring. Last, emails are supposed to be professional and wholesome, no matter how hard the situation or the person/s you are sending it to(a hard lesson I had to learn).
These tips and skills I've gained through the years have allowed me to communicate effectively, efficiently, and confidently.
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